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Preserving Retail Success Through Asset Protection and Local Government Strategies

Connecting Retail Success with Local Government Expertise

"Leveraging our expertise in local government systems and commercial property management, we deliver tailored support for shopping centers. Acting as a key link between operators and local governments, we ensure smooth communication, compliance, and alignment with municipal requirements."

Our clients range from entrepreneur commercial property owners to national REIT clients.

We Offer Unique Services

Building Safer Shopping Centers Through Security Expertise and Local Government Collaboration

Local governments impact shopping centers through regulatory compliance (permits, inspections, zoning), infrastructure and utility management (roads, accessibility, waste services), public safety and security (police presence, code enforcement), economic development initiatives (tax incentives, local events), crisis management (emergency response, public health mandates), and community relations (addressing public concerns). These factors influence day-to-day operations, making strong collaboration with local governments essential for smooth and successful management.

By leveraging our team's in-depth understanding of local government systems and the complexities of commercial property dynamics, we offer a comprehensive support service tailored to meet the unique needs of shopping centers. Our team acts as a bridge between shopping center operators and local government entities, ensuring seamless communication, compliance, and alignment with municipal requirements.

Our expertise enables us to anticipate potential regulatory challenges, streamline approval processes, and proactively address community and governmental concerns. This approach helps ensure the shopping center's operations are within the appropriate legal and governance frameworks. By fostering positive relationships with local authorities and community stakeholders, we help shopping centers enhance their reputation as responsible and valuable contributors to the local economy.

Our Team - Your Advocates

With over 50 years of local government combined experience, we deliver innovative solutions, foster strong partnerships, and demonstrate unwavering commitment to our clients and their communities.

Munisupport is a dedicated team of current and former local government and legal professionals specializing in building strong relationships with local governments and providing expert commercial property security consulting. Our leadership team brings over 50 years of combined experience in municipal management, public safety, emergency response, community relations, communications, and municipal legal counsel. This extensive background gives us a deep understanding of government operations and their influence on commercial properties.

In addition, we have over 30 years of combined consulting experience, assisting businesses and commercial property owners in navigating challenges, fostering growth, and ensuring compliance. Our expertise bridges the gap between public administration and private enterprise, delivering tailored strategic solutions to meet the unique needs of our clients.

We work closely with commercial property owners and third-party property management companies to facilitate effective interactions with local governments and protect valuable real estate assets. Our diverse client base ranges from entrepreneurial property owners to national REITs, showcasing our adaptability and expertise in addressing the complexities of commercial property management and local government engagement.

Asset Protection - Public Safety

A comprehensive approach to asset protection and public safety for shopping centers, identifies contributing factors to security challenges, safeguarding properties, enhancing customer experiences, and supporting community confidence.

Understanding the specific security challenges and contributing factors at a shopping center is critical to developing an effective and efficient security budget. By systematically identifying risks, analyzing incident trends and data, and aligning resources with clearly defined priorities, property managers can optimize expenditures to deliver maximum impact. This data-driven approach not only enhances safety and protects valuable assets but also creates a welcoming and secure environment for tenants, employees, and customers. Investing in proactive planning based on factual insights, rather than assumptions, ensures that security operations are both strategic and cost-effective.

To support this effort, we offer a comprehensive suite of services tailored to shopping center environments. Our Incident Management Support Services enhance the reporting, tracking, and resolution of incidents to improve responsiveness and accountability. Through our Unsheltered Strategies for Shopping Centers, we implement compassionate and effective approaches to address challenges related to unsheltered individuals on property. Our Data-Driven Security Operations Planning leverages incident and trend analysis to build customized, efficient security strategies. We also provide Incident Communications support to streamline communication between property management, security teams, and stakeholders during and after incidents, as well as Local Police Activity Data to offer insights into police responses and local crime trends to better inform security decisions and partnerships.

Together, these services empower property managers to build smarter, safer, and more resilient shopping centers.

Incident Management Support Services

Our crisis management support services for a shopping center provide expert guidance to property owners and management teams on how to prepare for, respond to, and recover from emergencies or disruptions. Our services include assessing potential risks, developing tailored crisis response plans, and training management and staff to handle incidents effectively.

Unsheltered Strategies For Shopping Centers

Unsheltered strategies for shopping centers require a multi-faceted approach that balances property management goals, tenant satisfaction, and community responsibilities. These strategies must be proactive, compassionate, and effective to address the complexities of homelessness while maintaining a safe and welcoming environment for shoppers and tenants.

Data-Driven Security Operations Planning

Data-Driven Security Operations Planning involves leveraging data to enhance the safety and security of a property. By collecting, analyzing, and acting on data from surveillance systems, incident reports, access logs, and external sources, like tenants and local police, we can proactively identify risks, allocate resources efficiently, and improve decision-making for more effective security operations.

Incident Communications

Owning the narrative during a shopping center incident is vital to build trust, prevent misinformation, and reassure stakeholders. Timely, accurate communication fosters confidence and professionalism, ensuring customers, tenants, and employees feel informed and supported.

It also protects the center’s reputation, minimizes legal risks, and manages public perception. Proactive engagement strengthens relationships with stakeholders and reinforces the center's role as a trusted community asset.

Our experienced team helps with incident communication by crafting clear messages, managing media relations, and coordinating multi-channel updates. We develop tailored communication plans, address misinformation, and engage stakeholders to build trust and confidence, ensuring a professional and effective response to any incident.

Local Police Activity Data

Tracking police activity at a shopping center is vital for understanding the security needs of the shopping center, ensuring safety, improving security measures, fostering tenant and public trust, and addressing community issues. It helps management respond to incidents quickly, adjust security protocols, reassure tenants, and maintain a safe, welcoming environment for visitors.

Additionally, analyzing police activity data is a tool to develop and justify security budgets by identifying security ch, optimizing resource allocation, and justifying expenditures on measures like personnel, surveillance systems, and lighting upgrades. This ensures funds are used efficiently and effectively to enhance overall security.

Local Government Engagement

Bridging the gap between shopping centers and local governments to navigate regulations, foster partnerships, and achieve strategic goals.

Experienced Municipal & Real Estate Legal Team

Our Municipal and Real Estate Legal Services provide specialized legal guidance to address issues related to local government operations and property transactions. These services ensure compliance, protect client interests, and facilitate smooth interactions with regulatory bodies.

These services bridge the gap between municipal regulations and real estate goals, enabling efficient and legally sound property management and development.

Local Government Engagement

Our team acts as a strategic advisor, connecting businesses or shopping center owners/management with local government entities. We build relationships with municipal officials, navigate zoning and regulatory processes, represent client interests in public forums, and develop strategies to address municipal challenges.

Our team's expertise ensures smooth communication, compliance, and alignment with local government priorities, helping clients achieve their goals effectively.

Code Enforcement Compliance

Our team specializes in guiding shopping centers through the complexities of code enforcement, addressing non-compliance issues with customized solutions and ensuring full adherence to regulatory requirements. We act as a vital link between shopping centers and local government agencies, streamlining communication and advocating for practical resolutions that align with the operational needs of the center. By proactively managing these challenges, we help centers avoid fines, minimize delays, and protect their reputation.

Due Diligence During Portfolio Acquisition

Local Government & Local Police

When acquiring a shopping center, due diligence on local government and crime issues is essential. Key considerations include zoning compliance, tax history, code violations, infrastructure conditions, and community relations. Crime-related factors involve reviewing area crime statistics, assessing security measures, and understanding challenges like homelessness or loitering. Additionally, evaluating the center's relationship with law enforcement and community resources helps address potential risks and ensures a well-informed investment decision.

Our Recent Projects

Bridging the gap between shopping centers and local governments to navigate regulations, foster partnerships, and achieve strategic goals.

Portfolio-Wide Crisis Management Plan - 350+ Shopping Centers

Nationwide

Traffic Signal Agreement State, Municipality & Shopping Center Owner

Chicago Suburb

Shopping Center Homeless Assessment - Homeless Deterrence Action Plan (Included Local Government Collaboration)

Louisville, Kentucky Metro Area

Pylon Sign Variance - Size Preservation (Included Local Government Collaboration)

St. Paul, Minnesota

Security Operations/Homeless Assessment & Improvement Plan Development (Included Local Government Collaboration)

Houston, Texas

Code Enforcement Violation Resolution - Abandoned Pylon Sign

Greenfield, Wisconsin

Shopping Center - Retail Theft Reduction Plan (Off-Duty Police Details - Shoplifting Detail)

Cincinnati , Ohio

Incident Management Support - Active Shooter @ Shopping Center

Cincinnati, Ohio

Shopping Center - Property Crime Data/Police Activity Data Gathering (During Lease Renewal Negations)

Toledo, Ohio

Shopping Center Security Operations Assessment - Development of Crime Reduction Plan

Philadelphia, Pennsylvania

Security Operations/Homeless Assessment & Improvement Plan Development (Included Local Government Collaboration)

Santa Ana, California

Shopping Center Pre-Purchase Due Diligence Report (Included local police crime and police activity data, local government code enforcement and zoning issue research)

Chicago, Illinois

Development Security Camera Footage Release Policy- National Policy - REIT client

Nationwide

Incident Management Support - Armed Barricaded Subject @ Shopping Center

Chicago Suburb

Shopping Center Security Services RFP Process

St. Paul Minnesota

Shopping Center Valet Parking Contractor RFP Process

Chicago Suburb

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